Maps and location
When the location feature is enabled, you can do the following things:
- View leads that are close to someone on your team, and assign a lead to them. See Giving location-based suggestions to your team.
- Plan your route for the day. See Planning your day's route to nearby leads and partners.
Vymo respects privacy concerns and allows companies to configure how location information is used within the app. Companies can choose to capture location data either as mandatory or optional, or decide against capturing it altogether based on their privacy policies and operational needs.
Configuration of Location Usage
The use of location data in Vymo is controlled through the accessMode setting, which can be adjusted to meet specific company requirements. Here are the options available:
accessMode Setting |
Description |
|---|---|
| Mandatory | Location information is captured automatically at a defined frequency. |
| Optional | Location capture is enabled but not required; users can choose to provide it. |
| None | No location information is captured at any time. |
This setting ensures that Vymo's functionality aligns with both user privacy and company-level directives regarding location data.
| accessMode | Is location permission and GPS access mandatory? | Does Vymo detect your location? | Can you use features that use location information? |
|---|---|---|---|
disable |
No | No, not even through GPS | No |
enforce |
Yes | Yes | Yes |
empower |
No | Yes, only when you, as a user, give permission through your phone | Yes, but you can revoke your phone permission and continue to use the app features that don't need location information, for example, calling a lead or scheduling an activity |
If you're in the enforce mode, you're shown on-screen guidance for enabling the required permission, as shown in the following image, before you can enter any data.
If you're in the empower mode, you're prompted to enable the required permission only if you're using a feature that needs location (for example, entering a lead's address).
Requirements for accurate map pins
The more accurate the location detection, the more is the battery consumption. Also, if the permission is set to precise location tracking, battery consumption is even more.
For the map pins to be accurate, ensure these things:
- Vymo is running the latest app version. Usually, an upgrade is released every second and fourth Wednesday of the month.
- You're logged in to Vymo through your phone only. You can't be simultaneously logged in to Vymo through any other device or through the web app.
- You have a stable internet connection.
- The timezone and country details are set according to your company.
- Vymo is running in the foreground (and is not minimized or isn't on your Sleep mode list).
- If you're optimizing your phone battery, Vymo is not on that optimization list.
- If you're using any device performance optimization software, Vymo is not on that optimization list.
- You've granted the following permissions to the app: auto start, foreground location, background location.
- You've not, at any time, revoked any of the permissions you granted the app.
Location detection in Vymo
Vymo derives a location in the following manner.
- For your team, location is derived through the following sequence.
- The location transmitted through the WiFi signal (most accurate).
- If no location is detected, the location of the nearest cell tower (less accurate).
- If still no location is detected, the location detected through a GPS satellite (least accurate).
- For leads and partners, if the geocoding feature is enabled for a leads or partners module, the address of leads and partners are converted to location coordinates and shown as pins on the map. These pins don't change unless the address itself changes. Location is derived through the following sequence:
- Search for the location using all the standard address fields (most accurate).
- If no match is found, remove one of the fields and search again (less accurate).
- Repeat the previous step till a location is found. The fallback location is the postal code (least accurate).
No history
Pins for people on your team are shown for only one day.