Connecting LINE WORKS to Vymo
Vymo Integration with LINE WORKS
LINE WORKS is widely used for business communications. By integrating it with the Vymo app, you can automatically sync conversations with your contacts, leads, and partners, making business chat management more efficient.
If your company uses LINE WORKS for business chats, you can choose to automatically receive LINE WORKS conversations with your contacts, leads, and partners on the Vymo app. To do so, you must link LINE WORKS with the Vymo app.
After the integration is enabled, you see the LINE WORKS icon, at the top, on the Hello Screen, showing the new chats notification.
When you tap on the notification, you can view all the new chats listed. You can choose to dispose the chats from the list by dismissing the chat or by adding the chats contacts to the leads list.
Time limits
New messages in LINE WORKS chat are available for only seven days. If you don't open the messages within seven days, the messages disappear.
Adding a LINE WORKS contact as a lead
- On the Hello Screen, tap the LINE WORKS chats notification. You see the list of new chats with the contacts.
- Select a chat from the list. You see all the conversations with that person.
- At the bottom of the screen, tap Ignore this chat or Add Lead, as required.
- If you select Ignore this chat, all the conversations from the person are removed. Follow the on-screen prompts to dismiss the chat that you selected.
- If you select Add Lead, the LINE WORKS contact is added to the leads list.
Reading LINE WORKS chats in Vymo
- On the Hello Screen, scroll to the Leads card and tap View All. Then, tap the person whose chats you want to read.
- On the Details page, tap the LINE WORKS icon. You see all the conversations with that person.
If you are a manager, you can see these activities under Completed Activities > Chat Messages.
LINE WORKS broadcast
Send messages to several leads (up to 30) simultaneously using LINE WORKS broadcast. Draft a message or use message templates for your broadcast messages. Get reports about the usage of broadcast messages and analyze lead engagement through LINE WORKS broadcast.
Broadcast messages are activities
The broadcast messages you send through LINE WORKS are automatically logged as activities.
Broadcasting messages
Before enabling the broadcast message feature, make sure that LINE WORKS integration is enabled for your company.
- Tap the plus icon in the lower right corner of the Home screen. Tap the LINE WORKS Broadcast option.
- Follow the onscreen instructions. You can send a message to up to 30 people simultaneously.
- Draft a message or choose a message template for your broadcast message. To enable message templates, contact your Vymo administrator.
- After the message is sent, it is automatically logged as an activity.
See also
- Syncing the Microsoft Outlook calendar with Vymo
- Reading emails from Microsoft Outlook in Vymo
- Calling with Zoom from Vymo
- Calling with Microsoft Teams from Vymo