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Meeting people directly from the Vymo app


Anindita Basu    Feedback

If you have Microsoft Teams or Zoom on your phone, you can start or join meetings directly from the Vymo app.

To start a meeting with a lead or partner, you go to the details page for that lead or partner, and tap the Meet icon. You're prompted to select Microsoft Teams or Zoom.

Enabling business meetings for a company

  1. Log in to the Vymo web app.
  2. Click Customize > Global Settings > JSON Configurations.
  3. Locate the features object and, towards the right of the screen, select Collapse level:3.
  4. Find the array for call_handling.
  5. Make sure the value of the disabled parameter to false. Also, set the value of the businessMeet parameter to true. (For an explanation of the other parameters too, see The call_handling object.)

    {
      "type": "call_handling",
      "disabled": false,
      "order": null,
      "code": "call_handling",
      "name": "Call Handling",
      "maxPendingIntervalMillis": 30000,
      "callDisposition": null,
      "enableClickToCall": true,
      "outcomeEnabled": true,
      "businessMeet": true,
      "enableTwilio": false,
      "twilio": null,
      "detectCall": false,
      "minimumCallDuration": 0,
      "stateUpdateMandatory": false
    }
    
  6. Click Save. You see a message that the changes are now saved as a draft.

  7. In the message box, click Go To Release Management so that you can move the changes permanently to the live configuration.
  8. Click Create a UAT release. Specify the release details and make sure to enter your own email ID because that's where you receive a one-time password (OTP) to continue with the process. Click Proceed.
  9. Enter the OTP you received in the email, and click Submit. Wait for a while till you see a confirmation message saying the process is complete.
  10. To see the changes, log out and log in again.

See also


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