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How to prevent logins from specific IMEI or device IDs

Evangeline Philip    Sonu Fakiha Feedback

You can prevent devices from using the Vymo app by putting the device IDs or IMEIs on a deny list.

How to

Before you begin, you need a list of allowed IDs that are restricted to use the Vymo app.

  1. Log in to the Vymo web app and click the gear icon in the upper-right corner of the screen.
  2. In User Management section, click Logins & Session configurations.
  3. Clear the checkboxes for Disable login restriction based on device (mobile app/web) and Disable login restriction based on IMEI.
  4. Specify a comma-separated list of allowed IP addresses.
  5. To move the changes permanently to the live configuration, click Release changes, and click Yes, Proceed.
  6. Specify the release details and make sure to enter your own email ID because that's where you receive a one-time password (OTP) to continue with the process. Click Proceed.
  7. Enter the OTP you received in the email, and click Submit. Wait for a while till you see a confirmation message saying the process is complete.
  8. To see the changes, log out and log in again.

Disabling options

See also

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