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How to specify the contact details of Support


Anindita Basu    Feedback

You can specify the email ID and phone number that should receive support requests when people tap the Settings option on the app.

contact details of support team

How to

  1. Log in to the web app and click Customize (on the menu at the left of the screen) > Global settings.
  2. In Advanced Settings, click Customer Configuration.
  3. In the additionalConfigs object, create an object called customer_support and specify the support options (see how to create a JSON object). Use the following code snippet as guidance:

    "customer_support":{
       "email": "[email protected]",
       "phone": "+918012345678"
    }
    

See also


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